Logo featuring a large black letter 'M' on a teal circular background with gold and white concentric arcs and the words 'AFFINITY MANAGEMENT' around the perimeter.

Privacy Policy

Affinity Management Pty Ltd
Effective Date: 31st May 2025

Affinity Management Pty Ltd ("we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services or visit our website.

1. What Information We Collect

We may collect the following types of personal information:

  • Name and contact details (e.g. email address, phone number)

  • Business name and job title

  • Billing and payment information

  • Project-related content and communications

  • Website usage data (via cookies, analytics tools, etc.)

We only collect personal information that is reasonably necessary for us to provide our services or operate our business.

2. How We Collect It

We collect information in the following ways:

  • Directly from you via our contact forms, email, consultations, or onboarding

  • Through use of our website and social media platforms

  • From third parties with your consent (e.g. payment processors)

3. Why We Collect Your Information

We collect your personal information in order to:

  • Deliver Virtual Assistant services to you

  • Respond to inquiries and communicate about projects

  • Manage bookings, invoices, and payments

  • Improve our services and website

  • Comply with legal and regulatory obligations

4. Storage and Security

We store your information securely using reputable cloud-based platforms and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.

Your information is only accessed by authorised personnel who are bound by confidentiality obligations.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only when:

  • It is necessary to deliver services (e.g. with subcontractors or software providers)

  • We are legally required to do so

  • You have given consent

All third-party service providers we use are expected to handle your data in accordance with privacy best practices.

6. Access and Correction

You may request access to the personal information we hold about you at any time, and request corrections if you believe it is inaccurate or incomplete.

To make a request, please contact us at:
info@affinity-mgmt.com

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your experience and collect traffic data. This information is generally not linked to your identity and is used to improve functionality and content.

You can modify your browser settings to reject cookies, though this may affect your ability to use certain features on the site.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review it periodically.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact:

Affinity Management Pty Ltd
admin@affinity-mgmt.com
Gold Coast, Queensland, Australia